Returns & Exchanges

At 401 Games, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for unworn items with original tags attached. Please note that for hygiene reasons, certain accessories and final sale items are not eligible for return.

1

Initiate Your Request

Log into your 401 Games account and select the order containing the items you wish to return to receive a Return Authorization number.

2

Pack Your Items

Carefully place the unworn apparel in its original packaging, ensuring all designer tags and security seals remain intact.

3

Ship the Package

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing