Frequently Asked Questions

Everything you need to know about shopping with 401 Games Fashion.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within North America. Express options are available at checkout if you need your items sooner.

What is your return policy for apparel?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, some items like earrings or undergarments are final sale.

How can I track my package?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated automatically at checkout.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How do I know which size to order?

Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.